NOT RECOMMENDED!! I had a very disappointing experience. I thought their prices were cheaper than the shop downstairs, but that’s totally misleading. They have hidden fees for everything! The basic inner wear, the obi belt, hairstyles, and even each hair accessory all cost extra. Even the most basic belt that should come with the kimono requires an upgrade fee to look decent.
Then there was some strange “insurance fee” I’d never even heard of before ? just another excuse to charge more. Every single step came with an unexpected cost. I was only five minutes late returning the kimono, and they were rude and harsh and charged a “late fee” almost equal to the rental price, which had to be paid in cash. It feels like the money just goes into their own pockets.
They clearly set low prices online just to attract people, but once you’re there, you realize it’s all extra costs. In the end, I paid more than the all-inclusive shop downstairs, which actually offers better kimonos and hairstyles. I don't recommend anyone to come here even they have those good reviews online which I was attracted by. This place is a total scam full of hidden charges!
2025/10/22
Rさん
総合評価5
接客
着付け
ヘア
I super loved the experience!!! Customer service anazing!
2025/10/21
DGさん
総合評価5
接客
着付け
ヘア
Excellent range of dresses. Very courteous, supportive and friendly staff.
2025/10/21
NAさん
総合評価5
接客
着付け
ヘア
Very beautiful styles, professional staff , thank you so much